All posts in Community Engagement

Steal Banksy (The Art Series Hotel Group)

Art Series Hotel Group

Issue: The Art Series Hotel Group wanted to run a room rate promotion to maximise occupancy during the holiday season.

 

Idea: The Series’ media agency, Naked Communications conjured up a daring ploy to hide a Banksy art work “No Ball Games” worth AUD$15,000 in one of the hotels. A competition was then run encouraging guests to “stay the night and steal the art,” with the successful thief keeping the treasure for themselves.

I contributed as an independent consultant in the early stages of the campaign – Phase One (pre-hype and early community engagement). I wrote content for publishing to the Twitter and Facebook communities in line with Naked’s social media strategy, to explain the competition, build awareness and promote the value of the prize. Topics such as Steal Banksy in the news, about Banksy himself, about the artwork and about urban/street culture and graffiti art. I also advised on social media risk mitigation / crisis planning in the event of any negative backlash associated with the campaign.

 

 

Impact: 167 pieces of media coverage
5000+ page views to www.stealbanksy.com.au
#banksy trending on Twitter day one
highly engaged community through story-telling and hype

View a recommendation on my contribution to this campaign from the Series, on LinkedIn.

Why We Love Melbourne (Renzella Group)

Twitter bird & #whywelovemelbourne tweet

Issue: Renzella Group, owner of the family-friendly Easystay Apartments, the flash packer’s Claremont Guesthouse and upmarket corporate favourite Hotel Charsfield, wanted to create brand awareness in social media and engage with travellers online when they’re deciding where to stay in Melbourne.

Insight: With a very small budget for all three hotels, I decided to run one campaign across the three Twitter accounts that would create a meaningful conversation online that all travellers could relate to.

Idea:  What better phrase than Why We Love Melbourne to represent this community’s values and interests? The #whywelovemelbourne hashtag was created and used across all three Twitter accounts. For three weeks, a passionate community of local and foreign people who love or want to visit Melbourne was formed and a real-time stream of best-kept secrets and experiences in Melbourne ensued from people as far and wide as Europe, Canada and Brazil.

A special technology developed by Thinktank Media captured every tweet using #whywelovemelbourne, auto responding with a points tally and friendly message. Each hotel seeded clues to secret key words which scored bonus points. The winner received an iPad 2 to stay connected while travelling.

Impact: World-first gamification of Twitter using call-respond technology.
Media coverage of campaign and technology use in Connected Australia.
150+ participants
1050 hotel mentions
200 new followers across all accounts